FAQs

Discover the Delightful World of Scented Candles: Your Questions Answered!

We understand you have questions about scented candles, and we're here to provide you with all the information you need to enjoy our beautiful candles safely and confidently!

1. What makes our scented candles the best and safest choice for your home?

  • We craft our candles with 100% natural soy wax blend, free from harmful chemicals and toxins, ensuring a clean and long-lasting burn. We use only high-quality fragrance oils, making them safer for you, your family, and your pets! We prioritize nontoxic ingredients so you can breathe easy. We recommend scents like vanilla or light florals for pet owners, avoiding strong or potentially irritating essential oils.

2. How do our scented candles create such a wonderful atmosphere, and when is the perfect time to enjoy them?

  • Our candles work by gently releasing fragrance as the wax melts, filling your space with captivating aromas. Light them anytime you want to create a special ambiance! For relaxation, try lavender or chamomile in the evening. For focused studying, citrus or peppermint can boost concentration. Sandalwood or rose create a warm and inviting atmosphere for a romantic evening.

3. Where are our scented candles made, and where can you find them?

  • Our candles are lovingly handcrafted in our dedicated workshop, where we pay close attention to every detail. You can easily purchase our candles right here on our website, and we offer fast shipping across India to bring our delightful scents directly to your door.

4. Why are our scented candles a positive addition to your life, and how long can you enjoy them?

  • Our candles are designed to enhance your well-being. They can reduce stress, create a cozy atmosphere, and even evoke cherished memories. Our high-quality soy wax and lead-free cotton wicks ensure a long, even burn, providing you with hours of aromatic enjoyment. Burn time can vary depending on the size of the candle, but our soy candles generally offer a longer burn time compared to traditional paraffin wax candles.

5. Are our candles safe and what are they made of?

  • We understand your safety concerns. We are committed to transparency and quality. We use 100% natural soy wax blends and fragrance oils. While some low-quality candles can contain harmful chemicals, ours are made to the highest safety standards. We follow best practices in candle making. We always recommend burning candles in well-ventilated areas and following basic safety guidelines. We also never use lead in our wicks or any other part of our candles.

6. Can our scented candles be gifted, and are they reusable?

  • Absolutely! Our beautifully packaged scented candles make perfect gifts for any occasion. Once the candle has burned completely, the elegant jar can be cleaned and reused as a stylish storage solution, planter, or even a makeup brush holder. It's a gift that keeps on giving!

Candle Ingredients & Quality

  • What kind of wax do you use?
    • We use 100% natural soy wax blends, free from harmful chemicals and toxins.
  • Are your fragrances phthalate-free?
    • Yes, we source premium aroma/essential oils that are phthalate-free and cruelty-free.
  • What type of wicks do you use?
    • We use lead-free cotton wicks for optimal burning performance.

Ordering & Shipping

  • How long does it take to process an order?
    • We strive to process and ship orders within 1-2 business days of receiving them. For bulk orders, please connect on WhatsApp.
  • What shipping methods do you offer?
    • Currently, we offer expedited shipping through trusted carriers across India. You'll receive a confirmation email with tracking details once your order ships!
  • Do you offer free shipping?
    • Yes, we offer free shipping on all orders above Rs. 999 within India.
  • Can I return my candle?
    • Unfortunately, we do not accept returns for unwanted items at this time. However, we are happy to offer replacements or refunds for damaged or incorrect items. Please refer to our "Cancellation & Refund" policy for more information.

Company & Sustainability

  • Are your candles eco-friendly?
    • Yes, we are committed to sustainability. Our candles are made from natural soy wax blends, a renewable resource, and use eco-friendly materials whenever possible.
  • What can I do with the candle jar after I've used up the candle?
    • Our candle jars are designed for reuse! Once you've enjoyed the last bit of your candle, you can clean the jar and use it for storage, planters, or even as a makeup brush holder.
  • Do you have a question that's not listed here?
    • Please don't hesitate to contact us at contact@seharliving.com. We're happy to help!